Terms And Conditions

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our luggage bags. By accessing our website or purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our website or purchasing our products.

1. General Information

Company Details: Red Apple specializes in high-quality luggage bags.

2. Products

We strive to provide accurate product descriptions and images. However, variations in color or design may occur due to display settings or manufacturing processes.
Products are subject to stock availability. We reserve the right to discontinue or limit any product without prior notice.

3. Orders and Payments

Placing Orders: Orders must be placed via our website. Please ensure all details are accurate before submission.
Payment Methods: We accept major credit/debit cards and other payment methods listed on our website.
Order Confirmation: You will receive a confirmation email after placing an order. If not, contact our support team.

4. Shipping and Delivery

Shipping Charges: Shipping fees are calculated at checkout.
Delivery Time: Delivery times vary based on location and shipping method. While we aim for prompt delivery, we cannot guarantee specific timelines due to unforeseen circumstances.
Responsibility: Once shipped, we are not responsible for delays caused by couriers or customs.

5. Returns and Refunds

Return Policy: Products can be returned within 30 days of delivery if unused and in original packaging. Contact customer support to initiate a return.
Refunds: Refunds are processed after inspection of the returned item and credited to the original payment method. Shipping charges are non-refundable unless due to our error or a defective product.
Non-Returnable Items: Personalized or customized luggage bags cannot be returned unless defective.

6. Warranty

Warranty Coverage: Our luggage bags include a one-year limited warranty against manufacturing defects. This excludes damages caused by misuse, normal wear and tear, or improper handling.
Warranty Claims: To file a claim, provide proof of purchase and defect images to our support team.

7. Intellectual Property

All content, images, logos, and trademarks on the Red Apple website are the property of Red Apple. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Red Apple is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your privacy matters to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

10. Amendments

We reserve the right to amend these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of the website signifies acceptance of updated Terms.

Thank you for choosing Red Apple. We are committed to providing premium luggage bags and outstanding service.